Please review our cancellation terms carefully before confirming your booking.
At Tirupati Nepal Tours & Travels, we understand that travel plans may sometimes change due to personal, medical, family, or other unavoidable reasons. Our cancellation policy is designed to ensure a clear and transparent process while also covering expenses incurred for hotels, transportation, sightseeing, and other travel services.
If you need to cancel your confirmed Nepal tour package, the cancellation request must be submitted to Tirupati Nepal Tours and Travels in writing. Cancellation charges will be calculated from the date we receive the written cancellation request.
| Cancellation Before Departure | Cancellation Charges |
|---|---|
| 30 days or more before departure | 15% of total tour cost |
| 15 to 29 days before departure | 30% of total tour cost |
| 7 to 14 days before departure | 50% of total tour cost |
| 3 to 6 days before departure | 75% of total tour cost |
| Within 48 hours of departure | 100% of total tour cost |
| No-show or cancellation after departure | No refund |
Note: The cancellation slabs provided above are standard guidelines. The actual cancellation amount may vary depending on the specific hotels, transport providers, airlines, permits, sightseeing tickets, and other service providers included in your booking.
Once the booking is confirmed, the advance payment can be used to book hotels, vehicles, and other travel-related services. Any amount already paid to a third-party service provider and marked as non-refundable may not be refundable to the customer. Different cancellation terms may apply to certain hotels, peak-season bookings, special offers, group tours, Muktinath packages, or customized itineraries. If a specific cancellation policy applies to your package, you will be informed at the time of booking.
Once the tour has commenced, no refunds will be provided for unused or partially used services. This policy applies to hotel accommodations, transportation, meals, sightseeing, entry tickets, or any other service included in the package. If a traveler voluntarily leaves the tour before its completion, they will have to bear the additional costs for transport, accommodation, or any other expenses themselves.
If a customer does not report at the scheduled pickup point or fails to join the tour without prior written information, it will be treated as a no-show. No refund will normally be provided in such cases.
If you wish to change your travel date instead of cancelling the tour, please contact us as early as possible. Rescheduling may be possible depending on hotel availability, vehicle availability and the terms of our service providers. Any additional charges imposed by hotels, transport providers or other suppliers will be payable by the customer.
In exceptional circumstances beyond our reasonable control, such as natural disasters, severe weather conditions, political unrest, strikes, road blockages, government restrictions, border closures or other unforeseen situations, the itinerary may need to be changed, postponed or cancelled for safety and operational reasons. If a service provider cancels a confirmed service or becomes unable to provide it, we will make reasonable efforts to arrange an alternative service of a similar standard, subject to availability. That case, any refund, if applicable, will be processed based on the amount recoverable from the respective hotels, transport providers and other service providers after deducting applicable charges.